Terms & Conditions

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Summary of Key Points

  • Foundations and Empower Programs: No refunds.

  • Resilience Program: Cancel anytime after the first month for a prorated refund.

  • Full payment upfront is required for all programs.

  • No medical advice is provided; programs are for educational purposes only.

1. Introduction

Welcome to Serapath! By purchasing or using any of our health programs, you agree to these Terms & Conditions (“T&Cs”). Please read them carefully. If you have any questions, feel free to contact us through the Contact Us page.

2. About Our Services

We provide health education and coaching services to help individuals manage their health. Please note:

  • We do not provide diagnostic advice or medical treatment.

  • Our services are for informational and educational purposes only and are not a substitute for professional healthcare.

  • Participation in our programs does not establish a doctor-patient relationship. Always consult your primary care provider or qualified healthcare professional for medical concerns or before making any health-related decisions.

  • Do not use Serapath in a medical or psychiatric emergency — if you are experiencing an emergency, call 911 or contact emergency services immediately.

3. Eligibility

  • Our programs are available only to individuals who are 18 years or older.

  • By purchasing a program, you confirm that you meet this age requirement.

  • By participating, you affirm that you understand Serapath offers only educational and coaching services. 

  • You agree not to use our services for urgent, emergency, or critical medical needs.

4. Program Details and Duration

  • Our health programs are offered as one-time services, packages, or subscriptions.

  • Programs must be consumed within their specified duration:

    • Foundations Program: 1 month

    • Empower Program: 3 months

    • Resilience Program: 6 months

5. Payments and Billing

  • We accept payments via PayPal, credit cards, Klarna, and Affirm, all processed securely through Stripe.

  • Full payment is required upfront before accessing any program.

  • Payment details are handled by Stripe in compliance with relevant security standards.

6. Refund and Cancellation Policy

  • Foundations and Empower Programs: These programs are non-refundable.

  • Resilience Program: You may cancel at any time after the first month for a prorated refund based on the remaining period.

  • Refunds will be processed within 7 days of cancellation.

7. Service Delivery

  • All services are delivered digitally.

  • We are not responsible for delays caused by the customer’s failure to engage with the program within the specified timeframe.

  • Serapath is not liable for any interruptions or technical issues caused by internet outages, third-party service failures, or user-side technical problems.

8. Customer Obligations

  • Customers must provide accurate personal information and actively participate in the health programs to achieve desired outcomes.

  • It is the customer’s responsibility to consult with a healthcare professional before making any changes based on the content of our programs.

  • All content (materials, videos, worksheets, branding) provided is the intellectual property of Serapath.

  • Users may not reproduce, distribute, or resell content without written permission.

9. Limitation of Liability

  • Our services are provided “as-is” without any guarantees or warranties of specific results.

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our programs.

  • We do not assume responsibility for any decisions made by customers based on the information provided in our programs. 

  • You agree to indemnify, defend, and hold harmless Serapath, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our services or violation of these Terms.

10. Modifications to Programs and T&Cs

  • We reserve the right to modify these T&Cs at any time, without prior notice. Please review them periodically for updates.

  • We reserve the right to terminate or suspend your access to our services at any time if you breach these Terms & Conditions.

  • Continuing to use our services after changes are made constitutes your acceptance of the new T&Cs.

11. Privacy Policy

  • We respect your privacy. Please review our Privacy Policy for details on how we handle your personal data. The Privacy Policy is incorporated into these T&Cs by reference.

12. Governing Law and Dispute Resolution

  • These T&Cs are governed by the laws of the State of California.

  • Any disputes arising out of or related to these T&Cs will be resolved through arbitration in accordance with the rules of the American Arbitration Association.

13. Contact Us

  • For any questions or concerns regarding these T&Cs or our services, please contact us through the Contact Us page on our website.